FAQ
Questions about courses, accounts, and payments. Tap a question to open it.
Use the contact form on the About page: it goes
straight to the studio. You can also reach out through Instagram, TikTok, or
YouTube linked in the footer below, or use the newsletter opt-in when you sign
in to hear about studio updates and new lessons.
Artist Gaze is a trading name of CreativeLupus LTD, the company that owns and
operates this site. That's our registered legal entity, used for banking, tax,
and compliance purposes: your receipts, card statements, and everything you see
while browsing or at checkout will read "Artist Gaze." See our
Terms of Use for the full detail.
No, the Portrait and Figurative galleries, and the About page, are open to
everyone. An account is only needed for the Teaching courses and dashboard.
Click "Sign In" in the menu, choose "Sign In" from the dropdown, and enter your
email. We'll send you a magic link: no password to create or remember. Clicking
the link in that email signs you in and creates your account the first time.
Send an email to hello@artistgaze.com
letting us know you'd like your account deleted. Someone will get in touch
within 24 hours to take care of it.
Your dashboard. It lists every course you have access to under "My Courses,"
with a video player and lesson playlist for whichever one you select. You can
also jump there straight from a course's page on the Teaching tab.
Free courses (the Fundamentals series) are open to any signed-in account at no
cost: create an account and they're unlocked immediately. Paid courses (the
Mastery series) go deeper into technique and require a one-time purchase. Once
purchased, a paid course is yours to keep and rewatch, the same as a free one.
Payments are handled by Stripe, a secure third-party payment processor. Major
debit and credit cards are accepted. Your card details go directly to Stripe
and are never stored on this site.
Yes, for paid courses. Open the course on your dashboard and use the small
"Request a refund" link under it. See our
Terms of Use for the refund window and full policy.
Paid courses are a one-time purchase for lifetime access. There's no
subscription and no expiration. As long as your account exists, the course
stays on your dashboard.