FAQ

Questions about courses, accounts, and payments. Tap a question to open it.

Use the contact form on the About page: it goes straight to the studio. You can also reach out through Instagram, TikTok, or YouTube linked in the footer below, or use the newsletter opt-in when you sign in to hear about studio updates and new lessons.
Artist Gaze is a trading name of CreativeLupus LTD, the company that owns and operates this site. That's our registered legal entity, used for banking, tax, and compliance purposes: your receipts, card statements, and everything you see while browsing or at checkout will read "Artist Gaze." See our Terms of Use for the full detail.
No, the Portrait and Figurative galleries, and the About page, are open to everyone. An account is only needed for the Teaching courses and dashboard.
Click "Sign In" in the menu, choose "Sign In" from the dropdown, and enter your email. We'll send you a magic link: no password to create or remember. Clicking the link in that email signs you in and creates your account the first time.
Send an email to hello@artistgaze.com letting us know you'd like your account deleted. Someone will get in touch within 24 hours to take care of it.
Your dashboard. It lists every course you have access to under "My Courses," with a video player and lesson playlist for whichever one you select. You can also jump there straight from a course's page on the Teaching tab.
Free courses (the Fundamentals series) are open to any signed-in account at no cost: create an account and they're unlocked immediately. Paid courses (the Mastery series) go deeper into technique and require a one-time purchase. Once purchased, a paid course is yours to keep and rewatch, the same as a free one.
Payments are handled by Stripe, a secure third-party payment processor. Major debit and credit cards are accepted. Your card details go directly to Stripe and are never stored on this site.
Yes, for paid courses. Open the course on your dashboard and use the small "Request a refund" link under it. See our Terms of Use for the refund window and full policy.
Paid courses are a one-time purchase for lifetime access. There's no subscription and no expiration. As long as your account exists, the course stays on your dashboard.